campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

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Reviews

 
Page 62 of 402
 
Review of Urgent Care and Assessment Team- South
17th August 2022


Through one of the most difficult times of my life I have been nothing but supported and listened to by the team. [name removed] has been amazing from start to finish and without his support I wouldn’t have been able to move so far along in my recovery. I cannot Thankyou you all enough!!

Suggested improvements
NA

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Review of Perinatal Mental Health
16th August 2022


Fantastic help. Could not have asked for better care. [name removed] was absolutely brilliant. Not only with my care but she never made it feel as though she was the “professional” instead it just felt like a friend coming over for a chat. I never felt judged or worried about seeing [name removed].

Suggested improvements
N/A

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Review of Community Recovery Team (CRT)
15th August 2022


I felt that the team was consistent and I was always supported, even when I thought I wasnt. I always felt heard and valued. It has been really worth while working with the team, I have taken so much from it and I am going to miss the team as I am now being discharged. The support was everything I needed and has helped me achieve and continue with my life worth living.

Suggested improvements
No

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Review of IAPT Talking Therapies Northants
15th August 2022


The lady that I have been speaking to is [name removed] she has been amazing whilst talking to me and explaining different ways/ strategies to help me through this time in my life. [name removed] is a great listener and has a lovely calming voice, I actually can not thank [name removed] enough for all of her help, she has been amazing. My mental health support from [name removed] has been excellent.

Suggested improvements
I believe that [name removed] could not have done anything better, as she has already given me an excellent service and I can not thank her enough!!!

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Review of Understanding and Managing Emotions Group
15th August 2022


[name removed] and [name removed] run great sessions. They make you feel seen and heard. There isn't anything I would change I have thoroughly enjoyed the whole Experience and wish it wasn't ending.

Suggested improvements
Nothing could of been done better.

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Review of Perinatal Mental Health
14th August 2022


[name removed] is amazing

Suggested improvements
Postpartum support was excellent, I wish I could have had some help during pregnancy. If possible, please send leaflets to pregnant women making them aware that they can get support even before the baby's arrival

2022-08-15 09:57:33
Response from Campbell House

A very useful suggestion which I have sent to the service manager. Thank you. Hugh Jones, Patient Experience Manager

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Review of Perinatal Mental Health
14th August 2022


I've received the best care form [name removed]. I was let down by NHS during the pregnancy and postpartum, but she made up for all of it. Professional, caring, empathetic. I couldn't have wished for a better therapist. I'm eternally grateful for her support

Suggested improvements
Shorter waiting lists, more support during pregnancies

2022-11-02 15:30:56
Response from Campbell House

Thank you for your feedback, we will ensure that your views are taken back to the team. We are constantly reviewing our access to therapy times and are looking for ways to improve this.

2022-08-16 14:45:54
Response from Campbell House

Thank you for your kind words which I have passed on to the member of staff. I am really sorry that you were let down initially but am pleased that you eventually received the support you needed. Best wishes, Hugh Jones, Patient Experience Manager

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Review of Perinatal Mental Health
11th August 2022


Perinatal team have been fantastic. I think with even great resources they would be able to acheive even more than they already do.

Suggested improvements
Service is fantastic but I feel the turnaround would be quicker with greater funding and resources

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Review of IAPT Talking Therapies Northants
10th August 2022


I was a complete mess when I felt first spoke to my counsellor. I cried a lot but she gave me the time to cry, didn't judge me and worked through my issues with me. Over the weeks the crying stopped and I started to believe I was as important as anyone else - family, friends, even strangers. We talked through some strategies for dealing with my issues and, whilst those specific ones didn't work for me, I was able to come up with some of my own. Visualisation was a game changer, a life changer even, and every time I started to feel bad again, I could visualise these 3 very specific personal scenarios which helped and supported me through. Whilst I am still working through these issues (maybe for a while to come too), I shall be forever grateful to her for giving me the tools and resources, and confidence, to believe that I am important too, I do matter! "It's gonna be ok, I do deserve it, I can do this"

Suggested improvements
There is nothing that could have been done better,

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Review of IAPT Talking Therapies Northants
10th August 2022


[name removed] was considerate and fully understanding of my situation, and was able to offer CBT therapy that was both insightful and subjective towards my recovery. Her approach towards anxiety disorder I found incredibly helpful, and following therapy I feel confident in applying myself. Many thanks

Suggested improvements
N/A

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Page 62 of 402
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Resources

Short link to review Campbell House: http://iwgc.net/ejouo