Reviews
Reviews
Through one of the most difficult times of my life I have been nothing but supported and listened to by the team. [name removed] has been amazing from start to finish and without his support I wouldn’t have been able to move so far along in my recovery. I cannot Thankyou you all enough!!
Fantastic help. Could not have asked for better care. [name removed] was absolutely brilliant. Not only with my care but she never made it feel as though she was the “professional” instead it just felt like a friend coming over for a chat. I never felt judged or worried about seeing [name removed].
I felt that the team was consistent and I was always supported, even when I thought I wasnt. I always felt heard and valued. It has been really worth while working with the team, I have taken so much from it and I am going to miss the team as I am now being discharged. The support was everything I needed and has helped me achieve and continue with my life worth living.
The lady that I have been speaking to is [name removed] she has been amazing whilst talking to me and explaining different ways/ strategies to help me through this time in my life. [name removed] is a great listener and has a lovely calming voice, I actually can not thank [name removed] enough for all of her help, she has been amazing. My mental health support from [name removed] has been excellent.
[name removed] and [name removed] run great sessions.
They make you feel seen and heard.
There isn't anything I would change
I have thoroughly enjoyed the whole
Experience and wish it wasn't ending.
[name removed] is amazing
A very useful suggestion which I have sent to the service manager. Thank you. Hugh Jones, Patient Experience Manager
I've received the best care form [name removed]. I was let down by NHS during the pregnancy and postpartum, but she made up for all of it.
Professional, caring, empathetic. I couldn't have wished for a better therapist. I'm eternally grateful for her support
Thank you for your feedback, we will ensure that your views are taken back to the team. We are constantly reviewing our access to therapy times and are looking for ways to improve this.
Thank you for your kind words which I have passed on to the member of staff. I am really sorry that you were let down initially but am pleased that you eventually received the support you needed. Best wishes, Hugh Jones, Patient Experience Manager
Perinatal team have been fantastic. I think with even great resources they would be able to acheive even more than they already do.
I was a complete mess when I felt first spoke to my counsellor. I cried a lot but she gave me the time to cry, didn't judge me and worked through my issues with me. Over the weeks the crying stopped and I started to believe I was as important as anyone else - family, friends, even strangers. We talked through some strategies for dealing with my issues and, whilst those specific ones didn't work for me, I was able to come up with some of my own. Visualisation was a game changer, a life changer even, and every time I started to feel bad again, I could visualise these 3 very specific personal scenarios which helped and supported me through. Whilst I am still working through these issues (maybe for a while to come too), I shall be forever grateful to her for giving me the tools and resources, and confidence, to believe that I am important too, I do matter! "It's gonna be ok, I do deserve it, I can do this"
[name removed] was considerate and fully understanding of my situation, and was able to offer CBT therapy that was both insightful and subjective towards my recovery.
Her approach towards anxiety disorder I found incredibly helpful, and following therapy I feel confident in applying myself.
Many thanks